Our Account Management team own and manage our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow.
The AMs are a passionate, dynamic group of team players that work well together and cross functionally with other departments.
As a key account manager, you will be responsible for :
Manage a portfolio of Deliveroo’s most strategically important restaurant groups, including high sales volume drivers and global restaurant brands
Build strong relationships with key stakeholders in your portfolio
Manipulate and analyze data to drive growth and profitability, both for your partners and for Deliveroo
Work cross functionally with other departments (Marketing, Operations ,Corporate, Customer Service) to drive new initiatives and problem solve :
Minimum of 5 years of account management experience in a relevant industry
Good knowledge of the restaurant industry is a plus
Excellent attention to detail
Strong interpersonal skills to build and maintain relationships
Must be fluent in Cantonese and English
Demonstrate strong competency using Microsoft Office tools and related project / program management applications to drive best practice
You must be a self-starter and well organised. If you don't have that, you won't excel here
We are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.
Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape
Open, respectful and fun company culture
BIG Friday lunches food Deliveroo'd to the office, and tons of team social events
Deliveroo PLUS - order from Deliveroo with no delivery fee
Gym and phone subsidies
Standard health and dental insurance coverage
Have a real impact on the company’s growth and evolution
Work with people who love what they do every day