Operation Manager/ Senior Operation Manager (RMB Clearing, Remittance, Payments Operation)
Bank Of China (Hong Kong) Limited
Hong Kong, Hong Kong

Responsibilities :

  • Manage the daily operation of the RMB Clearing Business, which includes supervision of the team, monitoring of the systems
  • Identify, control, and report promptly to management various types of potential or existing risks, as well as other emergency matters as the case may be, and set up mitigating actions and monitor the process on adopting corrective measures
  • Formulate and implement the yearly work plan
  • Pursue productivity-enhancement initiatives to reduce manual workload of operational activities, and improve RMB clearing efficiency and customers' satisfaction
  • Manage project plans for system enhancements in phases such as development of system requirements, User Acceptance Test (UAT), system implementation, and assess the effectiveness of projects
  • Co-ordinate and organize the annual Disaster Drill (DD), review and prepare Business Continuity Plan (BCP)
  • Complete ad-hoc tasks as assigned by superiors
  • Requirements :

  • Degree or above with major in Business Administration or related disciplines
  • At least 5 years experience in the Banking industry, experience in international payments operation or remittance would be a definite advantage
  • Candidates with less experience will be considered as Assistant Manager or Manager
  • Strong leadership, planning, project management, analytical, problem solving and decision making skills
  • Demonstrate good organization, communication and negotiation skills
  • Familiar with the latest economic / financial market development of the Mainland of China
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Proficient in computer applications (e.g. Lotus Notes, MS Word, Excel, and PowerPoint, etc.), and Chinese word processing
  • Evening shift duty is required
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