Concierge Agent
The Peninsula Hong Kong
Hong Kong

Location : Hong Kong

Hong Kong

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

17 paid statutory holidays

Exceptional market leading benefits such as comprehensive family medical insurance (including dependents),

Option of MPF or ORSO retirement scheme

Job Responsibilities :

Greets consistently and professionally to our guests to provide a warm welcoming experience

Provides guests with information on facilities, services, events and attractions, tours, travel routes and transportation schedules

Provides restaurant information, gives recommendations and makes restaurant bookings per guests’ preference

Keeps updating on sightseeing attractions, dining venues and shopping suggestions within the city but not limited to it

Arranges flight tickets, flight reconfirmation, on-line check in and flight schedule updates for our guests

Arranges transportation according to guest needs including hotel limousine and other fleet from contract-out agent

Handles all incoming couriers and mails on behalf of our guests in a prompt and efficient manner

Assists in providing mailing services to our guests including postcards / letters, speedpost / air / surface mail through Hong Kong Post, FedEx and DHL

Requirements :

Diploma or degree holder in Hotel Management

Two years of related experience in the hotel industry is preferred

Excellent verbal and written English, Cantonese and Mandarin

Passionate towards hospitality and concierge business

Fresh graduates are also welcome to apply

About The Peninsula Hong Kong

The legendary Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience.

Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

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    Job Segment : Concierge, Hospitality


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