Assistant Manager, Remittance and Settlement (Remittance)
Dah Sing Bank
Hong Kong

You will be responsible for managing daily operations of inward and outward remittance processing.

Responsibilities :

  • Check and approve outward remittance transactions submitted via various channels within required service standard
  • Coordinate with branches and departments in resolving daily operational issues
  • Handle telephone enquiries by customers, RBD, CBD, PBD and any internal departments
  • Liaise with clients for problem solving if any
  • Prepare daily and monthly reporting in relation to AML issues and case incidents
  • Report irregularities to supervisors and Department Head timely
  • Assist managers in process improvement / re-engineering of current work flow
  • Assist managers to ensure good communication and high team work spirits within department
  • Assist to provide training and coaching to subordinates
  • Perform other duties assigned by managers or Department Head from time to time
  • Participate in user acceptance tests or system enhancement projects in relation to Remittance
  • Perform administrative works and regular or ad hoc reporting timely for department head
  • Perform procedure manual update by reflecting update operations and procedures from time to time
  • Requirements :

  • Degree holder in Banking / Business Administration / Finance / Management
  • At least 5 years relevant experience in Banking industry or financial institution, with supervisory experience is preferred
  • Strong communication, interpersonal, people management and analytical skills
  • Mature and able to work independently and under pressure
  • Innovative and self-initiative
  • Good command of spoken and written English and Chinese
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