Hong Kong S.A.R.
4d ago

Key Responsibilities :

Maintain the Image of the Brand

Portray a professional image of personal grooming in accordance with the image of Chanel.

Provide Ultimate Luxury Customer Experience

Provide ultimate luxury customer experience according to our Client Service Values.

Greet customers and provide cashier service and product information to customers as required.

Effectively Handle Day-to-day Operations

Follow the requirements as indicated in the Standard Operational Procedures.

Handle transactions by cash, credit card, check or other forms of payments, in local or foreign currencies.

Handle returns such as exchanges, refunds and credit notes according to the company policies and guidelines.

Reconcile daily transactions with cash and other forms of balances. Ensure adequate cash flow in counters. Verify the amounts at the beginning and end of shifts.

Input transaction and client information on system and invoices accurately.

Provide information to management by consolidating sales and related information such as sales, stock movement and customer reports.

Ensure high alertness on job duties.

Support boutique operations such as gift wrapping and other ad hoc duties as assigned.

Foster Close Partnerships

Promote teamwork and work closely within the boutique and with other boutiques.

Person Specifications :

Academic / Professional Qualifications

Secondary School Graduate

Work Experience

3 years relevant experience, with related experience in processing of various forms of payment

Knowledge of operating cash register / point-of-sale terminal

Required Competencies

Good numerical sense, detail-oriented, high accuracy in payment handling

Good customer service skills

Well-groomed with good interpersonal, teamwork & communication skills

Good command of Cantonese, English and Mandarin

Well-groomed with good interpersonal, teamwork & communication skills

Good command of Cantonese, English and Mandarin

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

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