Senior Executive, Operations Learning & Development
Neo Derm Group Ltd.
Hong Kong
6天前

The Job

The position will be responsible for planning and monitoring trainings, ensure the high standard and effective arrangement for our frontline staff under different treatment brands.

Responsibilities

  • Assist the team to plan, develop and deliver training solutions to build the world class operation team for the company
  • Develop comprehensive soft skills training or coaching with the support of reports and analysis
  • Work closely with operations management and other stakeholders to assess, develop, and implement customized learning solutions
  • Conduct field coaching in order to evaluate the growth of frontline staff
  • Assess the effectiveness of the learning and development programs to continuously increase its value
  • Prepare training materials and relevant reports
  • Requirements :

  • University graduate in Human Resources Management, Training, Organizational / Industrial Psychology or related disciplines
  • Minimum 3 years of experience in training and development, preferably in retail or service industry
  • Attention to detail and proficient in MS Office applications and Chinese Word Processing
  • Experience in training and / or coaching delivery is a must
  • Able to communicate with other people at all levels of the organization and cope with a fast-paced environment
  • Excellent communications and presentation skills.
  • Results oriented, good analytical and project management skills
  • Good command of spoken and written English and Chinese (Mandarin)
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