Customer Service Executive
Besteam Personnel Consultancy Limited
Kowloon
4天前
  • Diploma or above in Transport, Logistics, Supply Chain Management or related disciplines;
  • At least 2-year hands on experience in the field of Freight Forwarding, Liner Shipping, Warehousing and distribution;
  • Candidate with background in an in-house logistics environment will be an advantage;
  • Good command in both written and spoken in English and Putonghua;
  • Self-motivated, responsible and a good team player;
  • Proficient in Microsoft Office applications.

    Job Duties :

  • Act as the Key Focal Point to the assigned Key Customers;
  • Handle customer bookings, enquiries and complaints from customers in a professional and an effective manner;
  • Maintain customer quotations and reports on a timely basis;
  • Coordinate and liaise with cross-functional departments towards the aims of sustaining highest customer satisfactory level;
  • Prepare regular reports and business analyzes for upper Management;
  • Participate in sales discussions and visits when needed;
  • Participate in ad-hoc projects as assigned by supervisor;
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