Digital Employee Experience Lead
Hong Kong Special Administrative Region of China

Reports to : Digital Employee Experience Manager

Department : People (PPL)

The jobholder is primarily accountable for supporting the Digital Employee Experience Manager on the execution of our people technology roadmap, ensuring a brand-

enhancing, seamless digital employee experience - working in partnership IT, vendors and business colleagues as required.

The job-holder will work with stakeholders from across the business to determine requirements associated with various HR applications, lead on defined projects and help design and configure solutions -

and oversee the management and administration associated with the running of our HR systems.

Key Responsibilities

  • Define requirements and design digital solutions to support the hire-to-retire process, supporting the development of the digital employee experience strategy ;
  • ensure intuitive and consistent employee experiences across the group is enabled through digital touchpoints

  • Project manage and collaborate with key stakeholders to ensure all people project activities is delivered as per planned with quality
  • Support the development and implementation of People projects and programmes
  • Act as lead contact point for liaising with vendors, system integrators and BUs representatives as required
  • Manage the prioritization of digital developments and enhancements through working closely with HR CoEs, BPs and IT teams
  • Apply a change management process and tools to create a strategy to support adoption of the changes / new solutions
  • Support the design, development, delivery and management of communications
  • Conduct impact analyses, assess change readiness and identify key stakeholders
  • Support the development of business cases to secure funding for new programmes of work
  • Administrate and provide on-going support of the deployed People solutions
  • Undertake research in to industry and HR technology trends, solutions and the pros and cons of various solutions
  • Requirements

  • Bachelor degree in relevant discipline, e.g. HR, Business, Technology etc.
  • At least 5-6 years of HR experience, including HR technology experience (working with HR solution design and implementation)
  • Experience in implementing HR Solutions - work on the design, maintenance and / or launching of HR technology advantageous
  • Strong project management and planning skills
  • Strong interpersonal skills for engaging and influencing with key stakeholders
  • Strong analytical and reasoning skills
  • Highly detail oriented, logical and methodical in approach
  • Strong achievement orientation
  • Flexible and adaptable to change
  • Excellent communication and organising skills
  • Competencies

  • Organisational Understanding
  • Developing Professional Expertise
  • Analysis & Problem Solving
  • Customer Focus
  • Teamwork and Building Partnerships
  • Interpersonal Effectiveness
  • Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

    Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

    A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

    Job Segment : Project Manager, Technology

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