What will you do
You will manage all technical aspects of HKE’s Passenger Service System (PSS) operations and play a key role in the following areas :
Manage HKE’s Passenger Service System (PSS) Navitaire
Provide first level support and ensure business continuity for PSS
Key role for technical implementation of new interline partners in HKE’s PSS
Work with the third parties to make new interline partners available on HKE’s website, mobile apps and other direct and indirect distribution channels
Coordinate with HKE’s Airport Operations Teams regarding operational matters for departure control system (DCS) - GoNow
Investigate and resolve all technical issues related to GDS / API / Interline bookings
Provide first level support in GDS / API / Interline technical error investigation and advice to business partners; troubleshoot and identify modifications needed in existing applications to meet changing user requirements;
liaise with partners on any technical matters
Generate regular and special reports related to stakeholders
Support ad hoc projects as assigned with strict timeline
We are a perfect match, if you are / have :
Degree holder or above
A min. of 5 years of total working experience & a minimum 3 years’
experience in reservation system within an airline, GDS or other travel-related company
Strong analytical, communication and negotiation skills
Solid understanding of the airline distribution landscape
Project management experience with multiple internal and external stakeholders
PSS - Navitaire knowledge is a plus
Familiar with the low-cost airline business model is a plus
SQL knowledge in extracting data and generating reports is a plus
A good team player
Passionate about travel
Commercial thinker
Analytical and close attention to detail
A passion for problem solving and reducing complexities
Knowledge of airline reservation systems / booking systems
Knowledge of interline / codeshare is desirable but not required
Your Future Work Life?
Work flexibly with staggered working hours and flexible workplace
Dress Casual and Smart everyday
Work in a newly-designed office with open seating, stylish breakout areas, game room, gym and free coffee
Work with a group of energetic and multicultural professionals (up to 50 nationalities!)
Have great fun in Snack Friday, New Year Market, Fly with your Kids Day, Basketball Team
Have your voice heard through Townhalls, Crew forums, CEO live sessions etc.
What will you enjoy?
Fly anywhere we fly for free plus taxes during leisure with your friends and family
Special privileges to buy duty free products
Career Express