Quality Assurance Officer
PCCW Enterprises Limited
Hong Kong HK, HK

Job Overview

The successful candidate will be a member of our CQA team to promote the corporate quality assurance exercises across Hong Kong and Pan-Asia regions.

He / She shall demonstrate enthusiasm, sense of responsibility and attention to details in his / her position.

Responsibilities and Duties :

  • Work with other teams to improve operational and quality assurance processes, and ensure compliance with international quality standards and corporate requirements.
  • Assist in both internal and surveillance audits for various Quality Standards (such as ISO and CMMI).
  • Collect and analyze quality metrics to generate reports relating to dynamic business needs.
  • Organize the monthly quality meeting and prepare the minutes.
  • Coordinate training activities and perform post-training performance analysis for continuous improvement.
  • Maintain the controlled QMS documents and lead the annual review exercise.
  • Proactively manage quality tasks with stamina on risk-based thinking.
  • Ad hoc duties as assigned.
  • Qualifications :

  • Bachelor’s degree in Business Administration, Quality Management or related disciplines.
  • Minimum 1 year of work experience in Quality Assurance / Quality Control as QA Officer / Assistant with fundamental knowledge on ISO standards (such as ISO 9001 and 20000) and risk management.
  • Knowledge in programming (such as Macro, SQL and Java) is a definite advantage.
  • A self-starter with great attention to details and critical thinking skills to manage multiple tasks.
  • A responsible team player with good inter-personal skills.
  • Good command of both spoken and written English and Chinese is a must.
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