Senior Officer, Policy Service
China Life Insurance Company Limited
Wanchai, Hong Kong
7天前

Responsibilities

  • Support day to day policy value withdrawal, payment and refund processes within committed service standard and turn-around time
  • Handle distributions enquiries with quality manner
  • Participate in projects and system enhancements to enhance operational efficiency
  • Support ad-hoc projects assigned by supervisor
  • Requirements

  • Degree holder in any disciplines
  • Degree holder with at least 4 years of working experience in policy service and life operations; Form 5 graduates with 5 years of relevant experience will also be considered
  • With knowledge and working experience in handling insurance policy payment, value withdrawal and financial transactions is an advantage
  • Customer centric with proactive attitude, able to work under pressure
  • Good PC skills in PowerPoint, Excel and Word
  • Good command of spoken and written English and Chinese, proficiency in Mandarin is an added advantage
  • Candidate with less experience will be consider for Policy Service Officer

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