Assistant Client Service Manager / Client Service Manager M/F
CA Indosuez (Switzerland) SA, Hong Kong Branch
Admiralty Hong Kong Hong-Kong
11小时前

Entity

About Indosuez Wealth Management in Asia

Indosuez Wealth Management has a solid foundation in Asia as a pioneering bank with more than a century old heritage, when Banque de l'Indochine opened its historic offices in Hong Kong and Singapore.

From these two locations, branches of

CA Indosuez (Switzerland) SA, almost 220 highly specialised wealth managers combine their knowledge of the region with the vast opportunities provided by the global network of Indosuez Wealth Management and the Credit Agricole group.

Job summary

  • Support relationship managers in performing various client transactions and delivering high quality customer services to high net worth clients;
  • Involve in executing clients instructions, performing account opening procedures, preparing and collecting documentation from clients in a timely and accurate manner;
  • Process credit approvals, investment and deposit transactions, and coordinate with relevant teams when required;
  • Proactively monitor clients' account status and report for any irregularities;
  • Act as a key contact, both external and internal, for clients' daily operational enquiries;
  • Ensure the performing transactions are in compliance with the Bank's policies and legislative requirements;
  • Complete all mandatory training as required to attain and maintain proficiency;
  • To manage meetings and travel arrangements of RMs;
  • To assist RMs in updating client documentation to meet KYC requirement. Track and follow up on all required documentation from client in a timely manner.
  • City

    29th Floor, Two Pacific Place, 88 Queensway, Admiralty Hong Kong Hong-Kong

    Minimal education level

    Bachelor Degree / BSc Degree or equivalent

    Academic qualification / Speciality

    University degree

    Level of minimal experience

    Experience

  • 3 to 5 years relevant banking experience;
  • Private banking experience will be an advantage
  • Required skills

  • Good communication and interpersonal skills;
  • Customer-focused, self-motivated, and meticulous;
  • Able to work under pressure;
  • Proficiency in Microsoft Excel, Word, PowerPoint and other PC applications;
  • Technical skills required

  • Investment product knowledge and experience
  • License Person of Type 1 and 4 under HKMA / SFC.
  • Languages

    Proficiency in written and spoken English and Chinese, ability to speak Mandarin will be an advant

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