Assistant Manager, Payment Operations
Standard Chartered Bank
Hong Kong, Hong Kong, Asia
14小时前

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

To ensure the maintenance of quality standards and delivery requirements of the payment transactions processed by the team members

  • Perform FX reconciliation for the department.
  • Suspense account reconciliation and monitoring.
  • Open item investigation and clearance
  • Work with GRU / Hub center to streamline the reconciliation process
  • Enforce proper control to ensure operations are in compliance with the established audit and security procedures.
  • Contribute to increased efficiency by identifying opportunities for improvement of Workflows and operating guideline.
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the Cash Management Services to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients;
  • Effective Financial Markets; Financial Crime Compliance; The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association
  • Our Ideal Candidate

  • Sound knowledge of banking law and practices
  • Experience in payment operations and customer service.
  • In depth knowledge of local and international payment methods and settlement arrangements.
  • A thorough understanding of SWIFT
  • Sound knowledge of foreign exchange, Agency Arrangement and relevant banking regulations.
  • Knowledge of the business practice and standards of the Overseas Group offices and correspondents.
  • Thorough understanding of the functionality of the payment systems.
  • Good interpersonal skills. Ability to maintain a good professional relationship with external and internal contacts.
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