Customer Service Assistant
Thomson Reuters
Hong Kong, Hong Kong

Job Responsibilities

  • Handle and maintain subscriptions in SAP system
  • Handle monthly invoices checking and credit card processing
  • Handle internal / external customer’s enquiries and follow up until issue resolved
  • General Clerical / Administrative duties
  • Ad hoc work assigned
  • Prefer to have some IT background and / or familiar with computer knowledge
  • Degree Holder
  • 1 or 2 years of working experience in customer service / operation preferred, fresh graduate will also be considered
  • Computer literate and proficiency in MS Office
  • Experience in SAP system is preferable
  • Fluent spoken & written in English
  • Can work independently and able to meet tight timeline
  • Customer-oriented and good team-player
  • At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers.

    As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences.

    With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world.

    Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance -

    and their own. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

    Thomson Reuters is proud to be an Equal Employment Opportunity / Affirmative Action Employer providing a drug-free workplace.

    We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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