Officer, Client Acquisition, Affluent Segments
Standard Chartered Bank
Hong Kong, Hong Kong
1天前

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Strategy

  • Awareness and understanding of the business strategy and direction
  • Business

  • Assist manager to deliver business target
  • Assist manager to launch acquisition activities to drive acquisition of new-to-bank clients
  • Work closely with internal stakeholders and external parties on various campaigns execution to ensure programs can be launched on a timely manner
  • Perform client incentive fulfillment on a regular basis
  • Conduct timely and accurate tracking to measure campaign results and effectiveness
  • Handle clients' enquiries and complaints
  • Monitor competitors' activities
  • Provide admin support such as payment
  • Processes

  • Work closely with both internal and external parties to ensure the smooth implementation of acquisition programs
  • People and Talent

  • Work in collaboration with different stakeholders
  • Risk Management

  • Comply with all regulatory and internal compliance standards
  • Governance

  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Internal

    Client Care Centre, Retail Analytics, Client Experience, Brand and Marketing, BDO, Corporate Partnership, Digital Acquisition, Legal, Compliance, Webmaster, BORM, IPC

    External

    Business partner, advertising agency, printer, service provider

    Our Ideal Candidate

  • University graduate
  • Can work independently and proactively
  • Apply now to join the Bank for those with big career ambitions.

    To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.

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