What this job involves : Leadership
Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out
Develop and sustain a high-quality well motivated team
Lead by example and groom the team in achieving maximum client satisfaction level
Provide technical advice and guidance for service delivery team
Client / Stakeholder Management
Manage the key client team representatives effectively to ensure that expected service levels are achieved
Build strong working relationships with key client representatives and promote JLL’s EOS platform and provide a key linkage between the wider JLL organization and the client representative and account team
Coordinate with stakeholders to ensure smooth delivery of programs and procedures
Procurement & Vendor Management
Review the maintenance / service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation
Plan and manage budgets for Engineering & Operational contracts
Manage contract vendors for technical services
Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)
Ensure proper engineering documentation and adherence to the established change management controls for all sites
Protect the health and safety of staff and others by adhering to and developing guidelines and strategies
Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
Ensure compliance with statutory regulations on fire, health and safety standards
Ensure compliance with JLL programs and audit programs and participate in EOS community initiatives
Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility
Supporting capacity management and planning activities
Performance and governance of all technical operations
24 / 7 emergency call support and site attendance is required
Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time
Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with the wider EOS community at Jones Lang LaSalle.
Including Crisis Management / Business Continuity and Emergency Procedures are maintained at all times.
Ensure all works are compliance with statutory regulations on fire, health and safety standards.
Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment
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