Guest Relations Officer
Marriott International, Inc
Hong Kong S.A.R., Hong Kong, Hong Kong S.A.R.

Posting Date Jul 23, 2018

Job Number 18002268

Job Category Rooms and Guest Services Operations

Location Hong Kong SkyCity Marriott Hotel, Hong Kong S.A.R., Hong Kong VIEW ON MAP

Brand Marriott Hotels Resorts / JW Marriott

Schedule Full-time

Position Type Non-Management / Hourly

Start Your Journey With Us

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.

As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-

crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Responsibilities include :

Provide a warm and friendly welcome for all hotel guest

Act as an information provider, diplomat, salesperson, hotel representative and public relations agent with the utmost politeness, efficiency and friendliness

Establish a high degree of excellence to both internal and external customers

Assist in the check-in procedures and maintaining records pertinent to the guests staying in the hotel

Follow up the job assignment in proper way and to ensure hotel revenue is properly recorded

Requirements :

  • Degree or diploma in Hospitality Management or relevant studies
  • Attentive to details with exceptional customer service skills
  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Previous hotel-related working experience is preferable
  • Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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