客 戶 服 務 主 任 - 機 票 部 / Customer Services Executive - Airline Industry - (Call Center)
Manpower
Tsuen Wan, Hong Kong
2小时前
source : Jobsearch.hk

Job Responsibilities

  • 提供優質會員服務,滿足顧客要求
  • Provide outstanding customer service to program members in order to meet customer's needs
  • 解答顧客的查詢和投訴
  • Handle complaints and enquiries
  • 接聽會員專線, 解答相關問題和提供解決方案
  • Identify Member's needs and provide appropriate solutions
  • 處理有關機票的行程和預訂,包括航班預約和改位等查詢
  • Provide fare quotations, reserving flights and answering general enquiries
  • Job Requirements

  • 流利普通話和英語
  • Good Command of both written and spoken English and Mandarin
  • 能獨立工作
  • Able to work independently
  • 良好的溝通和聆聽能力
  • Good communication and listening skills
  • 善於解答疑難
  • Problem solving
  • 地勤, 商場客戶服務, 酒店等, 具有客戶服務主任經驗優先
  • Knowledge of airline industry, product and services is an advantages
  • 歡迎應屆畢業生
  • Fresh Graduates will also be considered
  • Package

  • 薪金每月$15500 - $28000
  • Salary Range $15500-$28000
  • 一星期工作45小時 (需輪班)
  • 45 Working hours a week (Shift)
  • Benefits

  • 一星期5天工作
  • 14天年假
  • 14 days paid Annual Leave
  • 5天有薪病假
  • 5 days paid Sick Leave
  • 獎勵
  • Monthly Performance Incentive
  • 非供款公積金
  • Non-Contributory Provident Fund
  • 醫療保險
  • Medical Coverage
  • 全面的職員培訓
  • Comprehensive training system and excellent career development
  • 工作地點 : 荃灣

    Work Location : Tsuen Wan

    Hong Kong

    Email : gary.choi manpower.com.hk

    Phone : 3468 3104

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