One of the Global market leader of its field that has coverage in 70 countries with 300+ offices, is now seeking an IT Analyst to join their release integration team in Hong Kong.
Identify any governance issues, conduct process review and perform process improvement to ensure good quality of change for exceeding the SLA target of the client
Ensure key objectives and deliverables have been met by reviewing all implemented releases
Evaluate risks to integrity of the business application and infrastructure inherent in proposed releases and seek authority for those activities.
During overall release schedule, manage the program of release units undertaken
Identify opportunities for improvement by initiate and direct release implementation reviews on failed release(s).
Identify improvements and refine release management processes and procedures in consultation with the change manager
Analyze release records and data to determine trends or apparent problems and seek to rectify with relevant parties.
Coordinate release activities
Work closely with other teams to ensure deliver quality products on time
Degree Holder in Computer Science, Information Technology or related disciplines
Minimum 3 year working experience
Solid experience on release management is an advantage
Broad understanding of Problem and Configuration Management
With strong analytical, problem solving, time management, communication and reporting skills
Good team player, self motivated, well organized, with attention to details
Fluent English and Mandarin