Senior Programme Manager - Hang Seng Bank
HSBC Group
Hong Kong, China


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Senior Programme Manager

Operations, Services and Technology Transformation

Hang Seng’s Transformation under Operations, Services and Technology is a team of professionals dedicated to deliver change initiatives for the Bank and various business functions.

We are currently seeking a high caliber professional to join our department as Senior Programme Manager.

Principal responsibilities

  • Lead a team of Project Managers & Assistant Project Managers to manage a portfolio of projects for Bank / Businesses / Functions
  • Act as the Programme Lead of large-scale cross-business / function projects
  • Support and assist the Head of HOST Transformation to provide strategic advice and consultancy to businesses / functions
  • Work closely with various stakeholders including business users, operations, IT, audit, legal, compliance and teams to ensure effective programme and project governance
  • Proactively manage all the potential risks on projects and ensure all relevant control measures are undertaken to minimize the risk exposure of the Bank
  • Keep abreast on latest technology / best practices in banking industry and deliver changes to current processes with efficiency and cost improvement
  • Foster a high engagement team to deliver good quality outputs which exceed user expectations
  • Requirements

  • University graduate in related disciplines or other relevant qualifications
  • Minimum of 8 years’ relevant experience in project management
  • Knowledge in payment, digital banking, banking business, as well as operations will be an advantage
  • Previous experience as a project manager in medium-to-large scale projects will be an advantage
  • Strong managerial, project management, communications, analytical, problem-solving, planning and organizing skills
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Proficiency in both spoken and written English and Chinese
  • Candidates with less experience will be considered for the position of Project Manager.)

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