SEA Medical Capabilities & Operations (Senior Manager)
Hong Kong, HK

Job Description :

  • Medical Capabilities Drives strategy and execution across the capability, including process alignment across SEA affiliates, standardization, identifying and implementing solutions locally where needed in alignment with product and franchise strategies.
  • Medical Operations : Accountable for Regional Medical performance management responsibilities, ensuring standardization, training, quality and timely delivery across various Regional Medical systems and analytics capabilities Lead regional operations, overseeing budget, resource management (eg, headcount), & processRepresent Functional needs and collaborate cross-functionally at key R&D interfaces
  • Role :

    Regional (SEA), located at the Singapore SEA Headquarters

    Reports to : SEA Medical Director

    SEA Medical Director

    Key responsibilities may include but are not limited to the following activities :

  • Execute capability strategies that maximize the value proposition of Amgen's therapies including annual strategic planning and goal setting, global process framework, alignment, and compliance, as well as and systems solutions
  • In alignment with global capability, establish, ensure or execute consistent and efficient procedures, systems and infrastructure are in place to support capability.
  • Partner with Global Learning and Performance and JAPAC Medical Capabilities teams to help determine the annual strategy and execution of training programs to support capability / staff within region / local
  • Ensure broad and deep collaboration with local stakeholders to contribute to / inform and execute strategies
  • Ensure Global / Regional / Local input and alignment to strategy, plans, and process, as appropriate to meet program goals on time and within budget
  • Champion initiatives and ideas from the field to the headquarters; driving annual objectives and metrics (quantitative and qualitative) for performance as appropriate to capability
  • Contribute to developing global organizational strategies for successful implementation of role and programs
  • Coach, mentor, motivate and develop talent, as appropriate
  • Ensure staff onboarding and ongoing training, contribute geographic expertise to RBC and Blueprints
  • Utilize global infrastructure for tracking, measuring and evaluating performance and ensure continuous performance improvement
  • Lead implementation of SOPs
  • Drive Functional / Management Incentive Plan (MIP) goal setting and initiatives, and track & report progress
  • Work with SEA Medical Director to organize Leadership Team and regional meetings to achieve strategic objectives
  • Identify, lead or contribute to cross-departmental / functional strategic initiatives / process improvement opportunities
  • Partner with Global Medical Operations to represent regional needs and support process roll-out
  • Lead innovation to drive staff engagement, support staff development, establish recognition programs; identify and implement platforms for learning and best practice sharing
  • Minimum Requirements

  • Doctorate degree & 2 years of Medical Affairs experience OR
  • Master’s degree & 6 years of Medical Affairs experience OR
  • Bachelor’s degree & 8 years of Medical Affairs experience
  • Preferred Requirements

  • MD, PhD, PharmD, Masters Degree
  • Prior experience in Medical Affairs within the biopharmaceutical industry in the areas of hematology, oncology, cardiovascular or bone
  • Understanding of the drug development and commercialization process
  • Competencies

  • Ability to shape and influence vision / strategy
  • Demonstrated capability to translate strategy into clear, understandable operational plans in a matrix environment
  • Deep understanding of global context and able to translate strategies across geographies
  • Embraces rapid, thoughtful decision-making leveraging Amgen DAI method
  • Strong leadership and people management skills
  • Able to lead through change utilizing effective change management methodologies
  • Foster culture of innovation, informed decision making and appropriate risk taking
  • Strong cross-functional negotiation skills, ability to skillfully navigate the executive matrix
  • High emotional intelligence, robust corporate maturity and savvy, self-awareness with mindset for continuous improvement
  • Excellent communication skills (written and verbal), strong aptitude for presenting various stakeholders, including executive staff
  • Flexible, adaptable and comfortable with ambiguity
  • Knowledge of global compliance, safety and regulatory influences that impact capability
  • Strong commitment to staff development (direct or indirect)
  • Operational excellence : management skills, planning, prioritization, decision making, objective setting, meeting management and plan execution
  • Role model successfully working in teams in a complex, multi-functional, global matrix environment
  • Delivery / customer service focused
  • Continuously expanding medical, scientific, market, external landscape knowledge
  • Broad skill set in Medical Affairs, Clinical Development, Drug Safety and Regulatory Affairs
  • Role model for others in line with Amgen Values
  • Agility in technology and systems
  • Ability to manage complex contact center operations
  • Forecast and pivot
  • Conflict resolution
  • Analytical skills
  • Medical affairs process
  • Field medical activities
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