Senior Client Service Officer 資深客戶服務主任 (Sales, High Quality Service and Consultancy Oriented)
Explorer Island
Sai Kung, Hong Kong
2天前
source : Jobsearch.hk

Established in 2009 by a group of passionate teaching professionals, Explorer Island has steadily grown to become a trusted partner for language learning, in the fast developing metro districts of Tseung Kwan O and Kowloon East in Hong Kong.

Our team is committed to making Explorer Island THE Centre of Choice for language learning in Hong Kong.

Senior Client Service Officer 資深客戶服務主任 (Sales, High Quality Service and Consultancy Oriented)

Requirements

  • F5 or above + 1 yr clerial experiences
  • Experience in sales or education field is an advantage
  • Strong conversation skills in English and Mandarin
  • Enjoy working with children
  • Good telephone manner
  • Organised, fast learner and can work under pressure
  • Willing to work flexible hours or in shift
  • Good engagement in sales performance
  • Dream big, love challenging
  • Candidates with less experience will be considered as Client Service Officer
  • Responsibilities

  • Work closely with passionated foreign teachers team
  • Provide high quality service for clients
  • Provide professional advice for clients
  • Enhance the sales performance
  • Keep tracking the study progress for students
  • Update class schedule
  • Answering and follow-up customer queries
  • Promote courses and materials
  • Issue invoices and maintain cash register
  • General clerical works
  • Benefits

    10 days+ annual leave, Explorer Island's centre holidays, Birthday leave, Competitive commission scheme, Friendly working environment

    Working hours

    8 - 10 hours per day, 5 days work with an early finish on Saturdays, Public Holidays

    Salary

    $12,000 - $18,000 or above - Negotiable (Depends on experience & qualification)

    Tseung Kwan O

    Salary is reflective of experience. Candidates with less experience will be considered as Client Service Officer. Interested applicants should send a cover letter and resume with expected salary to career explorer-island.

    com. Only short listed candidates will be contacted for an interview; however, all applications will be kept on file for 6 months.

    All application information will be treated in strict confidence and used only for recruitment purposes.

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