Regional Workplace Manager
Standard Chartered
Hong Kong, Hong Kong,

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

  • Contribute and influence the Regional Workplace policy, process, standards and guidelines and associated risk management, Governance and assurance responsibilities over Workplace processes & policies within Region.
  • Contribute and influence the Regional Workplace continual improvement, best practice implementation and Workplace education.
  • Lead and influence regional Workplace contribution to Property real estate decisions / strategies.
  • Regional Stakeholder management and influencing responsibilities associated with Workplace and wider Group PROPERTY strategies.
  • Ensure Regional PROPERTY and Group maintains one voice approach to Workplace issues and strategies.
  • Contribute to the Regional Workplace strategy to support and influence the full spectrum of PROPERTY projects / initiatives with the aim of obtaining the optimum solution.
  • Optimise Regional Workplace services from supply partners and FTEs.
  • Influence appropriate Regional Workplace related expenditure to support Group and PROPERTY financial goals while balancing associated risk, resilience, and service.
  • Influence Regional Workplace change to drive alignment with the Property Scorecard
  • Contribute and influence the Regional Workplace MIS. Review MIS data to support the Regional strategy and disseminate to Countries to enhance the Workplace activities and experience.
  • Contribute and influence attainment of Regional PROPERTY sustainability targets with associated external assurance activities and reporting.
  • Influence Life Cycle replacement plans for the region to minimise impact to the business continuity and ensure effective procurement strategies and decision-making processes.
  • Ensure compliance with the requirements set out in the Group RMF & ORF
  • Our Ideal Candidate

  • Experience of cutting-edge Workplace strategy for the full spectrum of related activities (Soft / Hard / MIS / Workplace / Energy & Environment / Outsourced / In-house) within a global corporate.
  • Detailed knowledge of the Group policies, processes, and standards.
  • Experience in governance and relationship management of Workplace supply partners.
  • Familiar with Workplace industry network and ability to draw best people and practise from leading industry exemplars of Workplace partnerships.
  • Ability to incorporate industry best practice and innovation.

  • Ability to alter ingrained behaviours, realign teams, business units, supply partners to new ideas, ways of working and roles.
  • Excellent people skills, communication, team building, partnering techniques and mentoring skills. Ability to perform as part of a team and collaborate to drive outcomes through the network
  • This role must exemplify the tenants of any PROPERTY strategy; influence behaviours and change. Strong leadership, selfless commitment and an ability to influence align behind One Voice.
  • Role modelling the attributes of our strategic partnerships, code of conduct, brand promise and the values of the bank.
  • Proven ability to influence the full spectrum of PROPERTY activities across geographies and counties, and in particular interaction across the Workplace lifecycle
  • Preferred Qualifications (experience more important than qualifications) :

  • Preferably a bachelor’s degree (or relevant qualifications) in Real Estate, Facilities Management, Project Management, Mechanical / Electrical Engineering or other business-related discipline preferred
  • Knowledge of the facilities / real estate market as well as a keen understanding of customer service principles
  • Demonstrated resourcefulness in seeking out market opportunities and leveraging supplier base to maximum advantage
  • Exceptional leadership capabilities and experience managing multi-disciplinary Workplace teams
  • Strong Communication and Negotiation skills
  • Demonstrated supply partner management experience that leads to commercial outcomes and enhanced service delivery to clients
  • Member of CIBSE, ASHRAE, RICS, IFMA, CoreNet or similar industry organisations
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