IT Support Analyst (Perm), Financial Services
ConnectedGroup
Hong Kong
1天前

IT Support Analyst (Perm), Financial Services

Location Hong Kong Job-type Salary Negotiable Contact Mannie Chiu Email Reference 621672 1662458598

Responsibilities

  • Provide 1st to 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
  • Administrate and Troubleshooting of Microsoft Server, Active Directory, System Center Configuration Manager, Windows 7 / Windows 10
  • Supporting Mobile devices, user accounts and permissions.
  • Using remote administration tools to resolve issues on desktops, laptops, and printers.
  • Ensuring proper documentation, notification, tracking, and follow up of all incidents.
  • Requirements

  • Bachelor degree or above in Information Systems or Computer Science
  • 3 years or above experiences on desktop and / or infrastructure support within financial services
  • Proven experiences on VMWare / Citrix
  • Basic Networking skills (LAN / WAN)
  • Knowledge of trading applications from Reuters, Bloomberg, Murex, etc.
  • Good command in spoken and written English
  • Interested individuals can click apply now and send updated resume (in WORD format) to Mannie CHIU for further information.

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