Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Process inward, outward remittance transactions for customers and related activities in accordance with the established procedures, bank policies, service standards
Process cheque collection for customers ad related activities in accordance with the established procedures, bank policies, service standards
Process credit card merchant payment transactions, time deposit creation / rollover / withdrawal, fund transfer transactions, Cashier’s Order and Demand Draft issuance
Process ratio par forward contract for customers in accordance with the established procedures, bank policies, service standards
Handle inward / outward cheque clearing and return cheque processing in accordance with the established procedures, bank policies, service standards
Handle inquiries from customers, partners pertaining to remittance transaction processing
Prepare payment related MIS, regulatory reports on monthly / quarterly basis
Handle general clerical tasks, such as mailing, filing, etc
Comply with regulatory requirements (such as AMCM, HKMA, MAS, etc)
Participate in user acceptance test for payment related system enhancements
Participate in project initiatives and business development
Act as a backup for Operations Support or as assigned by the Team Manager
Report any problem, exception, irregularities to the Team Manager or Macau Ops Head
Handle regular and ad hoc tasks as designated by the Team Manager or Macau Ops Head
University Graduate or above
At least 3 years’ relevant working experience in banking operations
Knowledge of general banking products, payment operations and processing
Knowledge of regulatory requirements pertaining to remittance transaction processing
Knowledge of various industry payment platforms and systems, e.g. SWIFT, RTGS
Accuracy and thoroughness in work
Positive attitude and self-motivated
Fair command in English and Chinese (both spoken & written)
Good sense of risk and fraud control
Good knowledge in MS office
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.