Customer Service Officer - Banking industry - (16K - 20K)
Manpower
Hong Kong
6天前
source : Monster

Job Description : Job description :

Job description :

  • Responsible for inbound calls from and provide information on certain services to enhance customer relationships
  • Provide good customer service to achieve a superior experience to customers
  • Provide bank information and promote and cross-sell banking products to appropriates customers
  • Collect and provide customer feedback to supervisor for product, service and program improvement
  • Comply with company's policies and available procedures, guidelines to ensure safety and security of the bank and customers assets are maintained
  • Requirement :

  • BA degree with 1 year's customer service, call centre, and banking industry experience
  • Skilled in handle problems and complaint in customer service
  • Fluent written and spoken in English, Cantonese and Mandarin
  • Professional qualification of HKSI - 1, 7 & 8 will be an advantage
  • Fresh graduated and lack of experience will also be considered
  • Remuneration :

  • 18 days annual leave
  • Medical insurance
  • Monthly Bonus or Incentive
  • Promotion opportunities
  • On job training provided
  • Email : Whatsapp - 63107071

    Phone - 2281 1285

    申請
    添加至收藏
    從收藏夾中刪除
    申請
    郵箱地址
    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    持續
    申請表