Support Engineer
NLS Limited
Hong Kong, HK
source : jobs4it

Next Level Search (NLS) was founded by a group of specialist recruiters to service a niche in the Information Technology segment of the market.

Our goal is to help candidates in accelerating their careers to new heights.Our consultants are very experienced within the IT sector and have strong established relationships with many multinational firms in the APAC region.

Our client base spans across from telecommunications to the finance sector.The roles we cover include : Senior Level IT ManagersProject Management, Business Analysis, Change Management, and Quality AssuranceFull IT Development Lifecycle (Java, C#, C++, VBA)Infrastructure (Network Voice / Data, Server, Systems Administration)Application Support (Front Office Trading, Back Office, Vendors)IT Risk, Security, BCP, DR, AuditERP (SAP, Oracle, MS Dynamics, PeopleSoft)Responsibilities Provide day-

to-day IT support services to the end users including hardware, software, system and related issues Provide day-to-day IT administration and trouble-

shooting for user workstations, notebooks, laptops, mobile, systems and network equipment Perform user account & access administration Manage IT assets through the entire life cycle, including purchasing, repairs, and secure disposal Assist in the maintenance of Access Control Systems Coordinate with vendor / partner to deliver quality IT service Promotes effective use of technology.

Requirements Higher Diploma in Computer Science, Information Technology or other related discipline At least 3 years of relevant experience in Desktop Support functions Experience with Application / Software Product Support is desirable.

Solid skills in Microsoft OS, Microsoft's Active Directory, File Sharing and Printing Service Knowledgeable in TCP / IP Networking Good understanding of IT security best practices Basic MacOS and Linux skills Experience in Virtualization platform (Microsoft Hyper-

& VMWare) and Cloud (AWS and Microsoft Azure) is an added Advantage

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