A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-
in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
CDD De-risking Manager Business Banking Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-
sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-
Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-
made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as CDD De-
risking Manager. Principal responsibilities
Manage the day-to-day operations of de-risking to perform research, assess potential financial crime risks and conduct customer contact in strict compliance with all internal and external Know Your Customer regulations and policies with ongoing review
Manage the execution of compliance checking and provide assistance in deploying governance procedures and standards to ensure effective risk management and regulatory compliance in Business Banking
Identify and monitor suspicious behaviour and taking appropriate action in compliance with established policy and guideline, to protect the Bank’s interest
Assist the Department Head to formulate and drive the implementation various de-risking strategies for Business Banking
Ensure compliance to internal and regulatory requirements
University degree in Finance and Accounting, Finance, Economics, Banking, Business Management and related discipline
Minimum 5 years of working experience in the banking industry with focus on commercial banking and good understanding of Know Your Customer (KYC) regulatory requirements on corporate customers.
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Strong analytic, judgmental and decision making skills sufficient to identify and resolve problems while maintaining time scales and quality of output
Excellent written and spoken communication skills with ability to lead and motivate other managers and staff on a cross functional basis.
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes