Senior Business Analyst Manager
Bupa
Hong Kong
3天前

Job Purpose

You will lead the development of future business processes, target operating models, and business solutions and will make recommendations based on opportunities that business re-engineering, lean processing and new technology bring.

Accountabilities & Responsibilities

  • Lead the business analyst team to perform business analysis and design. Work with the business to identify the organization’s strengths and weaknesses, suggest areas for improvement, and define integrated business solutions across departments and internal and external entities.
  • Facilitate and negotiate business case buy-in from key stakeholders to obtain the best outcome for the organization.
  • Work with project and program management to contribute to project briefs, project initiation documents (PIDs) and project documentation, where required.
  • Produce / review test plans and scenarios on behalf of the business and manage testing before becoming operational.
  • Provide coaching and mentoring to users on business analysis and solution development.
  • Advise managers and staff on the implementation of new systems and ways of working, facilitating management and staff through the change process and roll-out of best practice standards.
  • Assist project manager in enforcement of project deadlines, schedules, and project management office (PMO) methodologies.
  • To be successful in the position, you should ideally have

  • Bachelor’s degree holder
  • Minimum 18 years of experience in business analyst role in which at least 6-8 years of management experience in insurance industry.
  • Experience of using business improvement tools (i.e. BPR, Lean, Six Sigma, Agile, Systems Thinking) to deliver measurable benefits for the business.
  • Knowledge of project management lifecycle & methodologies (e.g. Prince2, PMP, SDLC, Agile, etc.) and typical problems associated with the implementation of projects is highly preferred
  • Good understanding of IT architecture, integration and design.
  • Good inter-personal skills, people management and presentation skills
  • Good command of both English and Chinese
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