Business Change Analyst / Manager
Hong Kong

The Investment Services Team is looking to hire a 1 year contractor to join the team that provides support to the Investment teams in the Schroders Asset Management Business.

The central team sits within Investment, reporting to the Investment COO with a global remit. and works with teams across Schroders to implement changes from the Investment teams.

The team aims to enable business growth, support business as usual, make data improvements, manage risk and simplify the business processes.

Investment Services Platform Team (ISPT) is responsible for the support of the investment platforms.

Main responsibilities :

  • Assist in Schroders regional change initiatives with focus on Greater China investment change projects; by working with the other Business Change Managers within the team
  • Be part of Schroders China Programme; collate investment and dealing business requirement, define and document the current state and future state target operating model for China investment business
  • Be able to understand and highlight key dependencies, articulate and mitigate roadblocks and be the point of escalation for the investment business stakeholders in Schroders China Programme
  • Participate in system user acceptance testing and defect management with Schroders Global Technology teams and services providers
  • Provide regular progress update to regional investment business stakeholders on the China Programme investment work stream deliverables
  • To provide 2nd line support to the investment teams in APAC region
  • Overview of role

    Business Analysis (40%)

  • Develop a close working relationship with front office business stakeholders in order to determine functionality gaps and enhancement requirements.
  • To analyse data and data files to understand what information is received or required
  • To not be constrained by current environments and be able to recommend alternative solutions
  • Provide input into strategic product selection and target operating model definition
  • To help users define user acceptance testing criteria and assist the user testing process
  • Process and Workflow (20%)

  • To promote best practice and global consistency
  • To highlight priorities and critical requirements
  • To highlight impacts to the business and clients
  • To identify where simple changes can be made to produce significant improvements
  • Project Management (30%)

  • Assist in the definition of new business requirements and the design of new processes. To aide in the delivery of incremental change to the global investment Team
  • Consult and / or lead the organization design process for future organisational changes
  • For part of the overall Investment Platform community within Investment Services
  • Project manage the agreed deliverables within the Programme timeline
  • Incident / Problem Management (10%)

  • Manage and maintain Investment Platform related incidents, enhancements, issues and risks log
  • To identify risks, issues and weaknesses
  • To identify key timings, dependencies, interfaces and human / technology interactions
  • Take initiative and develop creative solutions for solving problems
  • Analyse and summarize findings across all regions where applicable
  • Experience and Skills

  • Ability to define and document business requirements to a high standard
  • Experience with the appropriate methods and tools (i.e. workshops, process flows, Visio) to achieve requirements capture and definition
  • Ability to document process using formal methodology such as BPML / UML
  • Experience working within a front office environment in an asset management firm is preferred
  • Familiarity with broad range of investment products and instruments
  • Experience of working with internal teams and third parties to ensure that requirements are met within agreed timescales
  • Experience of full project life cycle including defining user requirements, defining test scenarios and user acceptance testing
  • Good understanding of fund management business and front office operational processes
  • Good inter-personal and organisational skills
  • Good technical knowledge and ability to translate between IT and the business
  • Ability to negotiate pragmatic solutions that meet conflicting business requirements
  • Problem solving ability within a complex investment management environment
  • Excellent oral and written communication skills
  • Ability to operate under pressure and deliver to demanding deadlines
  • Knowledge of Hundsun Front Office Solution is preferable
  • Strong knowledge of Asset Management front office, risk & performance systems, such as BlackRock Aladdin Solution, Charles River, FactSet, MSCIBarra
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