Senior Service Technician
Hong Kong
2d ago

Job Description

At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet.

We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry and we keep them there.

  • Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world;
  • we’re keeping the world flying.

    Job Purpose

  • Job leader in customer servicing, maintenance and repair for company products, mainly diesel engine and associated equipment and general workshop and in-house maintenance duties
  • Key Accountability

  • Servicing work including installation and commissioning for products in the company’s scope of business, working in-house, at site and on board duties, etc.
  • both within and out of Hong Kong, and completion of the related documentation

  • Liaison work and meeting with customer as necessary, handling inquiry from customers
  • Reporting customer and market information and feed-back. Update of technical data, record and information
  • Organizing team work in servicing duties. Supervisory duties in team work and coaching of sub-ordinate team members
  • Control and improve of work in terms of work progress, efficiency, cost saving, safety, adherence to company policies and instructions and conduct of team members
  • Coordinating with related inter-departments and MTU organizations as required in job, assisting application work and technical advice in engine sales and projecting activities
  • Responsibility on the achievement of customer satisfaction, quality standards and work
  • targets

  • Presentation of good company image and maintaining good customer relationship
  • Preparing servicing reports and completion of full set of standard servicing forms
  • Risk Assessment before starting work
  • On duty of emergency service call
  • Special assignment from time to time
  • Key Experiences and any Qualifications

  • Form 3 education with apprenticeship in mechanical fitting or related trades
  • Minimum 6 years working experience in diesel engine maintenance and repair
  • Sound technical knowledge in MTU engine servicing
  • Ability to write basic report and interpretation of service manual in English
  • Good inter-personal and leadership skill
  • Self-confident and initiative and ability to work independently
  • We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

    Pioneer the performance of the future. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

    Beyond tomorrow

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