Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Perform system input and authorization, data and information verification, receiving and dispatching of documents, screening application for compliance
Ensure proper approval for deviation and ad hoc excess, preparation of documents, answer enquiry from internal and external customers, liaison with service provider
Provide advice and guidance to staff members on daily operations and resolution of problems and exception.
Escalate to supervisors for any exception, problem, error and abnormal transaction identified during processing
Propose and execute resolution on problem and exception, handle and manage projects
Suggest improvement opportunity to Team / Section Manager when applicable
Co-operate with team members to achieve the tasks assigned by supervisor
Degree holder with minimum 5 years of experience in trade finance related banking operations
Capable to work effectively under pressure and tight deadline
Good skill in leadership and organization
Innovative and willing to accept new ideas and changes
In-depth trade operations experience and knowledge on trade related international rules, regulations and practices