Manager, Trade Operations
DBS Bank
Queen's Road Central, Hong Kong, China

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Perform system input and authorization, data and information verification, receiving and dispatching of documents, screening application for compliance
  • Ensure proper approval for deviation and ad hoc excess, preparation of documents, answer enquiry from internal and external customers, liaison with service provider
  • Provide advice and guidance to staff members on daily operations and resolution of problems and exception.
  • Escalate to supervisors for any exception, problem, error and abnormal transaction identified during processing
  • Propose and execute resolution on problem and exception, handle and manage projects
  • Suggest improvement opportunity to Team / Section Manager when applicable
  • Co-operate with team members to achieve the tasks assigned by supervisor
  • Requirements

  • Degree holder with minimum 5 years of experience in trade finance related banking operations
  • Capable to work effectively under pressure and tight deadline
  • Good skill in leadership and organization
  • Innovative and willing to accept new ideas and changes
  • In-depth trade operations experience and knowledge on trade related international rules, regulations and practices
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