CIB, Securities Services APAC Controls Manager, VP
JPMorgan Chase and Co
Kwun Tong, Kowloon, Hong Kong

Our Team

Securities Services is a business within Corporate and Investment Bank that offers three primary services :

  • Custody : Safekeeping, settlement, asset servicing, foreign exchange and cash management services to asset managers, insurance companies and investment funds across approximately 100 securities markets
  • Fund Services : Accounting and administration services to traditional and alternative asset managers, in addition to trust and fiduciary, transfer agency, compliance and portfolio reporting services
  • Liquidity & Trading Services : Agent Lending of client securities to broker dealers and other financial institutions , issuance and cancellation of American and Global Depositary Receipts and Liquidity solutions.
  • This role is in the Business Control Management (BCM) team for the Securities Services business in Asia Pacific; which is part of a wider global Securities Services BCM team.

    The team reports into the Corporate and Investment Bank CFO and the Oversight and Control Office.

    The BCM will interact with multiple line and corporate functions and need to be able to partner effectively with senior executives of the firm.

    The individual will need to establish very strong relationships with the Securities Services business heads and develop a deep understanding of the business, its control challenges, the architecture and products

    Key Responsibilities include :

    Front Office Control Manager

  • Foster a collaborative control environment whilst ensuring appropriate oversight and clearly defined responsibilities across the Securities Services business
  • Encourage the business to self-identify control matters and escalate area’s of concern
  • Facilitate the early escalation of risk events in accordance with firmwide and CIB policies and procedures
  • Cultivate strong working relationships and open dialogue with business partners regarding mitigation of potential risks and remediation
  • Regulatory and Audit Management

  • Prepare materials and participate in internal and external regulatory & control meetings / reviews
  • Coordinate with relevant stakeholders in preparation for internal and external audits
  • Address regulatory, audit and compliance issues with urgency
  • Control Priorities and Strategy

  • Reinforce the firm wide control framework to ensure consistency and transparency across teams and locations
  • Lead control deep dives and project working groups
  • Engage with key partners including Product Management, Finance, Operations and Business Managers
  • Governance and Implementation

  • Issue identification, remediation and action plan management
  • Monitor major and critical control issues
  • Escalate control issues to senior stakeholders and management (where appropriate)
  • Develop, review and implement control based policy and procedures
  • Ensure adherence to global and regional risk and control standards and procedures
  • Ongoing evaluation of processes and controls for front office products and services.
  • Analysis and mapping of Securities Services legal obligations as part of Office of Legal Obligations program
  • Analysis and mapping of Regulatory Change events as part of the Legal and Regulatory Change Management program including close liaison with Regulatory Practice team globally.
  • Working knowledge of the Risk and Control Self-Assessment (RCSA) process and provide guidance to the business on RCSA matters
  • Reporting and Monitoring

  • Oversight of Front Office Supervision (FOS) portal including review of monthly metrics and exception management
  • Monitor key control metrics for the Securities Services business
  • Perform thematic risk event reviews inclusive of root cause analysis and the development of remediation plans
  • Data and metric based analysis to identify themes relevant to management of the Securities Services business
  • Production and presentation of Product and Location scorecards for key stakeholders and senior management
  • Adherence to weekly / monthly reporting timelines to ensure prompt reporting to senior management and key stakeholders
  • Identify and promote improvements to existing processes to create efficiency opportunities.
  • Qualifications

  • 8+ years of relevant work experience in Risk & Controls, Internal Controls Design & Review, or Risk Consulting in financial institutions
  • Relevant experience and understanding of Securities Services processes, regulations and associated risks
  • Able to work under pressure, prioritize appropriately, meet deadlines and assess simultaneous demands
  • Highly motivated, energetic self-starter who takes ownership and can drive change through innovation
  • Analytic and investigative mindset, dedicated to continuously improving processes
  • Extremely organized and attentive to detail
  • Excellent oral, interpersonal, communication skills; team oriented
  • Strong influencing and negotiation skills
  • Able to work across groups (Audit, Risk, Compliance and allied business groups)
  • Drive projects through to completion, including working through potential road blocks and making use of appropriate escalation where required
  • Experience performing deep dive reviews to identify process and control gaps
  • Experience in control design and how to apply control solutions to different processes and businesses
  • Proven presentation skills
  • Highly proficient in Microsoft Office suite of products (Excel, SharePoint and PowerPoint)
  • Tableau / Qlikview skills a plus
  • Process mapping / re-engineering experience a plus
  • Bachelor's degree in Finance, Accounting or Business related discipline
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