AVP/VP IT GM Application Support for Asia Pacific
Groupe BPCE
Hong Kong
6天前

Poste et missions

Main Responsibilities :

  • Part of a regional team centralized in Hong Kong , he provides support for Fixed Income applications for both run (functional and technical support) and change (projects) on this perimeter.
  • The perimeter includes all Fixed Income IT topics, projects & systems used by Fixed Income Front Office as well as the Front to Back integration for Natixis Japan Securities
  • Job Description :

  • Provides level 1 and level 2 support, works on shift assuring the accessibility of applications hosted in Head office and in Asia, mainly :
  • Booking Systems (Summit, Trafic, Murex).
  • Back Office System for Natixis Japan Securities (ISTAR).
  • Other front office tools.
  • Participates in the delivery of projects, including but not limited to :
  • Systems enhancements & efficiencies
  • Upgrades of existing systems or roll out of new systems for APAC platform
  • Head-Office systems / processes roll out in APAC
  • New product deployments
  • New entities opening
  • In charge of first level support on some E-trading applications, in collaboration with Marketfeed team.
  • In charge of support for locally developed applications (Risk calculations and reporting, IR and FX derivatives pricing, Market and model parameter calibration and contribution), in collaboration with RAD team.
  • Manages on a daily basis - application issues and requests for fixed income users.
  • Produces SQL reports for Middle Office, Compliance and Audit for Booking applications.
  • Assists Business Analysts to automatize recurring requests.
  • Develops and maintains tools to enhance end-user service level and facilitate support tasks.
  • Provides incident / problem communications & reporting on Fixed Income perimeter.
  • Required Skills :

  • Education degree : bachelor degree
  • Banking tools : Mysis Summit , Murex
  • Ticket Tracking tools : Jira , Service Now
  • Scripting : shell scripting , python , vb , SQL , splunk
  • Project management : Agile method
  • First experience in Trading Floor Application support might be highly appreciated , ability to work in team autonomous , good communication and strong organizational skills required.
  • DEVOPS tools knowledge would be a plus.
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