Arup is a global firm of designers, engineers, architects, planners, consultants and technical specialists with more than 14,000 people in 88 offices across 33 countries.
The firm is the creative force behind many of the world’s most innovative and sustainable projects.Our Asia offices employ approximately 2,800 staff and are engaged in prestigious multi-disciplinary projects covering buildings, infrastructure, advisory services, planning and technical consulting areas.
We embrace equality, diversity and inclusion in all aspects including individual differences and open-mindedness. Currently we are looking for a capable and independent individual for the following position as part of the multi-disciplinary team.
This role is to support the Regional Lead in developing strategic partnership with business to understand their objectives and design a strategy that supports their business goals.
Furthermore, the role requires an ability to build relationships and strengthens partnerships, focusing on exceptional client (end user) experience and overall business satisfaction.
It will also provide overall oversight and management for the Client Services function and teams within a given region. The role is customer service-oriented, focused on being proactive in anticipating and resolving technology issues and requirements staff may experience within an Arup office and / or using the technology services provided by Digital technology, while maximizing efficient use of computing resources.
Problem Mgmt., Config Mgmt., Knowledge Mgmt., Request Fulfillment, etc.) necessary to achieve the level of support outlined in service level agreements in place
Qualifications & Experience required :
We offer a competitive remuneration package commensurate with qualifications and experience to the right candidate including Global Profit Share scheme, additional fringe benefits of maternity / paternity leave and long-term career development opportunities.
For interested applicants, please click Apply Now to submit your online application.
Personal date collected would be used for recruitment purpose only. Applicants not contacted within 8 weeks may consider their applications unsuccessful.