Executive Agri Business
bajajallianz
HO
4天前

Job Description : Executive 2 , Agri. Technology Projects and Customer Service

  • Responsible to manage Primarily Karnataka and other south States in Farmitra
  • Check and respond to queries received in Farmitra portal in respective regional language
  • Good written communication in Kannada is a must
  • Refer query response bank to address farmer queries and update the same
  • Liaise with cross functional team to gather information
  • Ensure correct information is communicated to customer
  • Ensure TAT compliance in addressing farmer queries
  • Push notification via Farmitra portal to app users for South States
  • Publishing periodic status report
  • Would ensure 1 In-app notification and 1 tip of day in each of assigned state and respective vernacular language
  • Would also collaborate in writing and reviewing vernacular content for states assigned
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