Customer Service (控制中心操作員)
Anglo East Surety Ltd
九龍 - 紅磡
4天前
source : ECjobsonline.com

東英保險代理有限公司

Customer Service (控制中心操作員)

Job Highlights :

  • Security Operation Support, Shift duty required, 8 hrs rotate shift
  • Experience in Customer Service Field
  • QAS Cert, Call Centre
  • Major Duties & Responsibilities :

  • To perform daily operations at Control Room including alarm signals processing;
  • To provide high-quality support for both of internal parties & external customers;
  • To handle and resolve customers’ enquiries;
  • To record call orders and arrange technical support for maintenance & emergency service;
  • To provide customer service for security system signals;
  • Work closely with security operation team and give suitable responses.
  • Willing to work on shift duties (8 hrs per shift), including overnight shifts.
  • Basic Requirements :

  • Holder of valid QAS Certificate is preferable
  • Good command in English and Chinese
  • Experience in customer service / call centre is preferable
  • Other Attractions :

  • Night shift allowance
  • Knowledge competition award
  • Suggestion Scheme
  • Medical Scheme
  • We offer excellent career prospects, competitive remuneration to the right candidate.

    Interested parties, please apply with a detailed resume, current and expected salary to or contact Ms. Lam on 2627 2715 for further information.

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