Boutique Manager

Christian Dior Couture

Hong Kong

5天前

Key Responsibilities

Oversee all aspects of Boutique business to ensure Boutique objectives are met

Create a clear and positive vision for the Boutique that in line with the Company and develop strategic & ambitious professional goals for the staff to follow

Monitor Boutique’s P&L performance, minimize loss, asset protection and risk management

Lead the Boutique to increase client flow and maximize recruitment opportunities

Encourage and promote clientele in the Boutique to ensure the highest level of client experience is delivered and consistently maintained

Serve as a Brand ambassador to develop client network and represent the Boutique to create Brand desirability

Lead the team to establish and maintain strong, trusty and long-term relationships with important clients

Coordinate in-store events which include seasonal sales, trunk shows etc. and participate in the events outside the Boutique

Delegate the job to the team in an efficient and effective manner

Manage the team with constructive & qualitative feedback, coaching and identify the training needs of the staff

Identify manpower needs, recruit and retain talents for the right manpower mix

Understand individual career aspiration as well as potentials for people development

Review the organizational structure and develop successors for key positions

Create a good team spirit, encourage and promote curiosity, diversity & collaboration and enhance synergies of the Boutique

Coordinate retail activities with internal departments including Merchandising, Visual Merchandising, Client Development in order to synergize the needs of all departments for achieving common corporate objectives

Maintain the upkeep of selling space, visual merchandising and image of the store are in Dior standard

Guarantee all the internal procedures & guidelines are in line with Dior requirements

Requirements

Diploma or university graduate from Business Administration, Hospitality, Marketing or related discipline

Minimum 10 years of relevant working experience with at least 8 years at managerial level in luxury retail industry

Target-oriented and client focus

Strategic thinking and well organized

Capability to drive for results and deliver excellence

Entrepreneurial spirit and able to embrace change

Strong leadership and management skills

Self-motivated, proactive and passionate in luxury fashion industry

Proficient in Cantonese, Mandarin and English, other language is an advantage

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