Contribute toCustomer Service by handling customer enquiries, requests andcomplaints at counter in accordance with the department’squality objective and in line with the Company’soperating philosophy and principles.
Provide support toworking partners to ensure smoothoperations.
Servingat AIA Wealth Select Centre / Customer ServiceCentre
Serve customers and agents in the areas ofenquiries, requests, complaints and Mainland China Visitor"MCV" verifications.
QualityAssurance with Continuous Improvement
Providequality services to customers with continuousimprovement.
Supportto Working Partners
Provide support within andacross teams to ensure smooth operation and achieve servicealignment.
Perform other responsibilitiesand duties periodically assigned by superior(s) in order to meetoperational and / or otherrequirements.
Weoffer an attractive remuneration package to the successfulcandidate. Please submit your application by clicking Apply Now for ourprocessing.
Allpersonal information provided by applicant will be treated instrict confidence and used solely for recruitmentpurposes.
The personal information will be used strictlyin accordance with AIA’s personal data policies, a copyof which will be provided upon request.
It is possiblethat information about the applicant or the applicant’sapplication will be shared with AIA and its relatedcompanies.
AIA will retain all applications for a periodof up to 24 months after which the documents will bedestroyed.