IT Assistant
Seamatch
Hong Kong
10小时前

Job Description

Key Responsibilities Provide deskside / workplace IT support for users in a timely manner Support logistical arrangements for meetings and events (video-conferencing, conference calls) Handle requests / incidents / problems raised in the Information Technology Service Managementrequest / incident reporting system, and prevent future recurrence Procure, install and configure computer hardware, software, systems, networks, printers, scanners andother peripherals and set up accounts for new users Maintain accurate records of IT equipment Monitor and maintain computer systems including, email server, file and print server, IA portal server andbusiness systems Support the implementation of new solutions or applications May need to support 2 offices by rotation Undertake ad-hoc duties as assigned by line managerKey Responsibilities

  • Provide deskside / workplace IT support for users in a timely manner
  • Support logistical arrangements for meetings and events (video-conferencing, conference calls)
  • Handle requests / incidents / problems raised in the Information Technology Service Managementrequest / incident reporting system, and prevent future recurrence
  • Procure, install and configure computer hardware, software, systems, networks, printers, scanners andother peripherals and set up accounts for new users
  • Maintain accurate records of IT equipment
  • Monitor and maintain computer systems including, email server, file and print server, IA portal server andbusiness systems
  • Support the implementation of new solutions or applications
  • Undertake ad-hoc duties as assigned by line manager
  • Job Requirement :

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