Job Description :
As a team member of Customer Data Analytics Team under Consumer Group, you will be responsible for performing target database list generation, data extraction, campaign tracking, supporting database development, business performance reporting, customer data analyses that enables PCCW / HKT Business Units to grow and retain their customer base, and to provide fact-based data driven insights on customer behavior and lifetime value.
Major job responsibilities include :
Perform data extraction on demand to fulfill marketing programs’ requirements;
Compile reports relating to business performance / service usage, customer analyses, and statistical modeling;
Perform campaign tracking, assist in execution of standard data mapping jobs and verify data sets;
Conduct user acceptance test of in-house-developed applications.
Job Location : Hong Kong
University graduate in Computer Science, Information Technology, Data Science, Statistics or relevant discipline;
1 - 3 years' working experience in programming, data extraction, MIS;
Proficiency in relational databases - SAS, SQL, VBA, with knowledge and experience on Python, Java, Java script;
Practical experience in working with data visualization tools (e.g. Qlik View / Sense or Tableau);
Technical knowledge on different server operating systems is preferred;
Good analytical and problem solving skills, able to work under tight timeline;
Self-motivated and able to accomplish multiple tasks with minimal supervision;
Good interpersonal and communication skills and able to work with people at all levels;
Good command in both spoken and written English;
Candidate with more experience will be considered for the position of Senior Customer Data Analyst.
Working location : Quarry Bay
Closing Posted : Aug 13, 2021
Application Methods :
If you wish to have an exciting and rewarding career, send us your CV via the following methods.
Email : Rani.ki.leung pccw.com
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.