(Senior) Customer Data Analyst, Customer Data Analytics
Hong Kong

Job Description :

As a team member of Customer Data Analytics Team under Consumer Group, you will be responsible for performing target database list generation, data extraction, campaign tracking, supporting database development, business performance reporting, customer data analyses that enables PCCW / HKT Business Units to grow and retain their customer base, and to provide fact-based data driven insights on customer behavior and lifetime value.

Major job responsibilities include :

  • Perform data extraction on demand to fulfill marketing programs’ requirements;
  • Compile reports relating to business performance / service usage, customer analyses, and statistical modeling;
  • Perform campaign tracking, assist in execution of standard data mapping jobs and verify data sets;
  • Conduct user acceptance test of in-house-developed applications.
  • Job Location : Hong Kong

    Requirements :

  • University graduate in Computer Science, Information Technology, Data Science, Statistics or relevant discipline;
  • 1 - 3 years' working experience in programming, data extraction, MIS;
  • Proficiency in relational databases - SAS, SQL, VBA, with knowledge and experience on Python, Java, Java script;
  • Practical experience in working with data visualization tools (e.g. Qlik View / Sense or Tableau);
  • Technical knowledge on different server operating systems is preferred;
  • Good analytical and problem solving skills, able to work under tight timeline;
  • Self-motivated and able to accomplish multiple tasks with minimal supervision;
  • Good interpersonal and communication skills and able to work with people at all levels;
  • Good command in both spoken and written English;
  • Candidate with more experience will be considered for the position of Senior Customer Data Analyst.
  • Working location : Quarry Bay
  • Closing Posted : Aug 13, 2021

    Application Methods :

    If you wish to have an exciting and rewarding career, send us your CV via the following methods.

  • Email : Rani.ki.leung pccw.com
  • HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

    Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (Privacy Policy Statement), a copy of which will be provided immediately upon request.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。