Customer Service Officer
Quarry Bay

Functional Area : OP - Operations Estimated Travel Percentage (%) : Relocation Provided : AIG Insurance Hong Kong Limited Who we are Join 65,000 AIG colleagues who work together every day to make a difference around the world.

Our employees exemplify our values of diversity, inclusion, and global citizenship and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines.

  • Discover who you can become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing accurate product / marketing / service information to clients Taking orders and providing after sales service Maintaining a professional and good image to customers on providing business services No shifting is required and 5 days’ work week What we are looking for Higher diploma degree or above, with 2 years experiences in Call Centre / Customer Service / Sales Support would be preferred Passed IIQE Paper 1 & 2 would be an advantage Strong communication skills in English, Cantonese;
  • ability to speak in Putonghua will be an advantage Excellent written manners in both English and Chinese PC literate and able to type fast.

    Able to work independently, as well as, be a team player Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive Self-motivated, eager to learn, responsible and patient It has been and will continue to be the policy of American International Group, Inc.

    its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.


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