Technical Underwriting Manager (General Insurance)
Zurich Insurance Company
Hong Kong, HK

Job Summary

  • As a member of the Technical Underwriting management team, direct a specialized Line of Business or a segment of a Line of Business (LoB) to improve underwriting performance
  • Provide underwriting leadership; direct the implementation and sustainment of The Zurich Way of Underwriting
  • Lead underwriting operational transformation and supports a sound governance framework in assigned area
  • Contribute to the development of strategic LoB underwriting goals, and underwriting policy for the assigned LoB
  • Deliver Key Performance Indicators through oversight of their respective LoB portfolio, addresses emerging issues and identifies opportunities working with local teams
  • Drive LoB product management & effectively partnering with Underwriting Business Units to execute underwriting strategy
  • Job Accountabilities :

  • Ensure consistent and enhanced underwriting across the assigned Lines of Business and drive portfolio management to improve underwriting performance
  • Describe, encourage and enforce a rigorous underwriting process and procedure monitoring system
  • Set and deliver Underwriting Key Performance Indicators including Actual Premium / Technical Price (AP / TP) metrics
  • Address emerging issues and identifies opportunities for growth or change within their LoB
  • Establish exposure identification, risk assessment, risk response, control activities and monitoring of the LoB for which position is accountable
  • Ensure effective leadership and management of Underwriting professionals / resources
  • Monitor framework for underwriting decisions, including authority grants, referrals, technical underwriting reviews; responsible for design and implementation of rating and pricing tools and methodologies
  • Provide underwriting insight for underwriting tools
  • Support the LoB underwriting strategy for product development in close collaboration with Proposition Development
  • Drive standardization and simplification of product, process and tools across the LoB wherever feasible
  • Identify LoB Technical training and develops relational LoB training framework; interact with industry and regulatory bodies as needed
  • Optimize allocation of resources and launch common products, projects, investments across the BU
  • Develop, expand business opportunities, long-term customer relationships
  • Identify opportunities and risks associated with changes in direction of external environment
  • Determine which emerging issues (internal and external) are relevant to current and future needs and ensure strategies, programs, processes are incorporate
  • Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility
  • Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance
  • Participate or lead the risk assessment for their area of responsibility and escalate potential issues to higher management
  • Job Qualifications

  • Bachelor degree (or equivalent) with 10 years of experience in related field
  • Ability to develop and build trust based business relationships with a broad range of internal clients, specifically executives and / or senior management
  • Strong communication, negotiation and interpersonal skills; self-motivation and self-discipline is required
  • Proactive team player who contributes across business lines to support team success and able to confidently engage with senior leaders
  • Why Zurich

    At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

    We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

    Join us as we constantly explore new ways to .

  • Location(s) : HK - Hong Kong
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