Senior UCaaS Solutions Consultant
PCCW Enterprises Limited
Hong Kong

Role and Responsibilities :

PCCW Global is looking for a Senior UCaaS Solutions Consultant based in either the Reading or London office in the UK.

  • Operate in key technology areas : UCaaS (Unified Communications as a Service); Security Services (CyberGuard portfolio of Firewall, anti-DDOS and Threat Management Services);
  • and Cloud computing including IaaS, PaaS and SaaS over Public, Private and Hybrid cloud deployments

  • In collaboration with the sales teams achieve or exceed the yearly revenue target assigned to the MSDS organization
  • Timely delivery of technical solutions matched to customer needs, both in formal documentation and verbally
  • Collect customer requirements and manage expectations appropriately
  • Liaise with internal teams on solutions customizations and support
  • Timely delivery of technical solutions recommendations, justifications and costing.
  • Engagement in discussions related to feasibility, qualification, and prioritization of pipeline opportunities
  • Continue to learn and develop in : SD-WAN & optimization; Intelligent WAN automation; and Cloud platforms & technologies
  • Requirements :

  • Experience in solution selling, understanding customer requirements and capable of managing customer expectations
  • Experience in complex & global hosted IP PBX solution design including unified communications, video conferencing, voice recording systems, etc.
  • Complex unified communication migration and implementation experience
  • LDAP and Active Directory integration to Unified Communications systems
  • Knowledge in global voice regulatory requirements
  • Experience in Trading voice systems is preferable
  • CCIE voice certification preferable
  • CCIE security certification preferable
  • Broadsoft certification preferable
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