Shopline (HK) - IT Analyst
Shopline (HK)
Hong Kong
source : Happyer

Who we're looking for

Shopline (HK) is looking for an IT Analyst to join the team!

What you will be doing

Job Highlights

  • IT Helpdeck & Admin support
  • With Jira Software and ITIL experience is a plus
  • Attractive package and benefits
  • What you will be doing

  • Manage IT service desk for incident resolution and service;
  • Ensure software licenses and IT asset inventory records are properly maintained;
  • Assist team lead in the procurement of end user computing products and services;
  • Maintain IT documentation on user computing standards, service desk operation procedures and guidelines;
  • Participate in various IT projects.
  • Who we are looking for

  • 1-3+ years relevant experience preferably in IT fieldUniversity degree is prefer
  • With Jira Software and ITIL experience is a plus
  • Quick learner, curious and passionate about learnings and e-commerce
  • Good command of spoken and written Chinese, English and Mandarin
  • Why you should join us

  • We work in a fun, collaborative open space where we encourage creativity and ideas flow freely.
  • You’ll be able to steer the future roadmap to improve our products, big or small, and see the results of your products reach our customers.
  • Get to work with flexible working hours. Our priority is on getting the job done.
  • Flat structure environment, you will be able to work independently and make your own choices.
  • We provide guidance and mentorship to polish your business skills and entrepreneurship mindset.
  • We are one of the standout tech startups in Hong Kong, targeting a huge opportunity in Asia.
  • Shopline is a part of the 500 Startups Accelerator and Incubated by Hong Kong Cyberport, giving us a massive network of advisors and resources globally.
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