As a Graduate Engineer, you will be working in a team environment to provide high quality technical and operational support for mission critical IT and Radio systems.
In this role, you are expected to ensure service level and operational key performance measures are met on an ongoing basis.
The successful candidate should have a can do’ attitude and be able to think on their feet. You will gain experience managing legacy and innovative new system solutions, applications and processes.
As a graduate, you will be given the opportunity to learn and develop new skills including access to labs and testing facilities.
Your responsibility and expectation included, but not limited to :
Manage day to day operations, system administration and maintenance tasks to ensure the smooth operation of managed systems and services projects
Follow work instructions, procedures and policies
Develop, implement and maintain procedures to measure and track service performance and quality
Work alongside with senior technical engineers as an escalation point for the Helpdesk staff or Field Engineers when necessary
Work with Project teams for any system expansions and new network deployments
Interact with a wide range of technical and non-technical stakeholders
Support existing systems and networks (servers, firewall, routers & switches)
Software installations (base stations, servers, radios, other devices in systems),
Work with hardware within our own and customer data centres
Perform configuration changes and upgrades on network devices (remote / onsite) and assist with network designs
Solve complex design and application problems that affect the data flow between applications and user devices
Any other adhoc system related tasks including cabling and installation of servers and devices
Attend Technical training sessions
Be coached and mentored by senior engineers
Degree in Computer / Electronics / IT / Engineering or relevant discipline
Diverse interest / knowledge / activities on ICT, and advance technology
Good interpersonal and communication skill
Good command of verbal and written English
Knowledge of IT and RF Infrastructure either via course work or practical experience
Software development projects undertaken
Interest to learn scripting, application frameworks, networking and programming languages
Referral Payment Plan