OMS Technical Consultant
OSF Digital
Hong Kong

Responsibilities :

  • Analyze business requirements and determine potential solutions by testing them for technical and business compatibility;
  • Provide guidance and articulate improvements on the current business processes;
  • Provide multiple alternatives by presenting creative and different approaches in solving business needs;
  • Understand and analyze the clients' existing technology landscape;
  • Provide technical guidance to the project delivery team, product engineering team and the client;
  • Take ownership for technical escalations within the project, the role has overall ownership of all technical aspects through the lifecycle of the client relationship;
  • Craft the architecture vision and roadmap required for driving the clients' enterprise transformation;
  • Create detailed architecture including recommendations for integrations, API / micro-services enablement, cloud migration, etc.;
  • Mentor and provide guidance to project delivery and engineering resources in the team;
  • Create interface documents and mappings to ensure that the OMS is properly integrated;
  • Responsible for software development plans with a specific focus on quality and delivery efficiency;
  • Participate in design reviews with the client, project delivery team and the project engineering team;
  • Manage the development plan with respect to the skills, resources and the training required to ensure smooth delivery of the project deliveries;
  • Conduct workshops with Customer teams to gather requirements, define End to End solution and implementation architecture;
  • In the implementation phase, serving as a key member of the solution delivery team, facilitating requirements / design phase by collaborating with technical experts to develop solution and functional design documents to enable the development of final solutions;
  • Advise the customer on Supply Chain Best practices and align the customer process very closely to the OMS product with minimum customization;
  • Keep up to date with newest features to the OMS working with while ensuring that the features released are working as advertised
  • Perform demonstrations of solutions to clients;
  • Participate in complete pre-sales and implementation processes by driving the project from design through deployment phases;
  • Developing projects feasibility reports and presenting solutions to the customers;
  • Offer support in prioritizing features, defining project scope and identifying risks;
  • Work closely with different internal teams and other parties.
  • Requirements :

  • Minimum 4 years experience in working with Order Management System is required, either platform or integrations;
  • Experience in working with Salesforce Order Management(SOM) of minimum 1 year;
  • Have domain knowledge in the retail / supply chain spheres;
  • Bachelor's degree (Computer Science or Engineering) preferred;
  • Minimum 3 years' experience in an technical consultant or lead architect role of Supply Chain System implementations or system integrations;
  • Demonstrated experience of working in retail industry, with exposure to Order Management Systems, order fulfillment and order management;
  • Experience with object-oriented programming languages such as Java, C# and C++ and Database concepts;
  • Strong plus any experience with Service Cloud and Salesforce Commerce Cloud;
  • Strong verbal, written and presentation skills;
  • Fluency in English.
  • Full time OSF Digital


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