Senior Solution Analyst/Senior Business Analyst.
PCCW
Hong Kong HK, HK
2天前

Senior Solution Analyst / Senior Business Analyst

The Job

  • Reporting to Deal & Project Governance Head, to support the system development and enhancements related to proper governance of the company’s portfolio of client projects (1000+) according to corporate policies.
  • Design / enhance and implement processes and reporting for the Timesheet and Resource Management Systems which keep track of staff’s utilization, project staff cost, and coming demand of additional staff resource.
  • Coach BA and other Project Governance Officers within the Business Operation department to ensure that internal procedures are properly followed by all our project staff.
  • Develop and produce analysis and reports for business unit heads and top management.
  • Develop guidelines, templates, UAT plans, training materials and other supporting tools for the users.
  • Coordinate with stakeholders, prepare business requirements and documentation to support new business initiatives.
  • The Person

  • Holder of a degree in Business Administration, Information System Management, Project Management, or related areas.
  • A minimum of 4 years of system development or operating experience. Experience in servicing environment (e.g. IT Service Provider, System Integrator, Construction Contractors) will be advantageous.
  • Strong interpersonal skills for working in a multicultural environment, with executive stakeholders, sales teams and project managers of different styles and expertise.
  • Good analytical skills with a proactive mindset.
  • Self-initiator with an improvement-oriented mindset to help establish new / improve current processes and tools.
  • Good verbal and written communication skills in English. Additional skills in Cantonese or Putonghua are a plus.
  • Experience in Data Analytics using Excel, SQL, BI tools, or Workflow engines will be valued.
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