We continually look for motivated and skilled
individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
The role of the Application Specialist, Region Asia Pacific (Neuroscience) is to consult, train and support Elekta’s Comprehensive Solutions customers in the effective use of software and hardware on neuroscience including remote, on-site and classroom training, remote support and assistance in the development of training and application support materials.
Training and Education
Independently provide Applications training on Elekta’s Comprehensive Solutions on neuroscience both on-site and in Elekta permises.
Accurately assess advanced training needs.
Develop session goals and length of training with clients.
Determine attendees for each planned session.
Coordinate schedules cognizant of customer constraints.
Deliver training as planned.
Prepare for and deliver assigned courses as required for any in-house training (internal and external).
Document continuing education credits following written procedures.
Provide pre-sales support and post project application support in certain areas / countries based on the demand.
Support the installed base remotely and onsite as required
Liaise with other members of the Elekta team to address any existing Customer concerns promptly & effectively.
Attend Conferences (as required), to maximize users perceptions of long-term continuity and reliability of Elekta
Maintain knowledge of current and past Elekta’s Comprehensive Solutions products
Stay current on all new products.
Submit timely and accurately; onsites reports, timesheets, expense reports, TLD badges and other paper work as assigned.
Maintain all company-leased equipment, including company computer, parts, and tools.
Perform other related duties as assigned or requested.
Incorporates Elekta Values into all department functions and responsibilities.
Adhere to all Elekta directives, policies and procedures.
Assist Elekta sales staff and distributors with technical advice for existing and future sites.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.
Tertiary Qualifications in neuroscience or related discipline(s).
Working knowledge / understanding of all Elekta’s Comprehensive Solutions products and proficiency in assigned product specialties
Familiarity / proficiency with the following : Outlook, Word, Excel, PowerPoint, WebEx Skype for Business, and Salesforce
Familiarity with curriculum development process and adult educational methodologies
Strong verbal and written communication skills
Strong presentation skills (ability to communicate effectively to a group)
Ability to effectively interact with customers (via phone and face-to-face)
Demonstrated experience communicating with individuals at all levels of the organization.
ADDITIONAL LOCAL INFORMATION
The role is required to travel for around 60% of time within Asia Pacific.
This role may also carry other Elekta’s product depending on the employee’s expertise.