Specialist, Digital Channel & Transformation, Consumer Banking Group & Wealth Management
DBS Bank (Hong Kong) Limited
Hong Kong, Hong Kong
14小时前
source : eFinancialCareers

Business Function

As the leading bank in Asia, DBS Consumer Banking Group & Wealth Management is in a unique position to help our customers realise their dreams and ambitions.

As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage.

Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

  • Support Digital Product & Innovation Manager to shape the overall product vision and roadmap for Digital Products of Consumer Banking Group & Wealth Management business
  • Develop delightful customer journeys to contextually deliver and improve journey improvements across platforms, and enhance consistency from online to offline, or offline to online with adequate business data analysis
  • Assist, support and drive end-to-end digital features launch to ensure timely and smooth rollout
  • Strong collaboration with different stakeholders who often have different set of concerns
  • Innovate, develop latest technology and ideas to grow online business and conversion funnel across our digital platforms
  • Drive customer immersions and champion the voice of customers by means of quantification (data) and qualification (verbatim) with any stakeholders
  • Support post-implementation tasks such as user training to touch-points, production problem investigation, post implementation review and escalation
  • Requirements

  • Bachelor's Degree or above in Business-related major, or Computer Science
  • Strong understanding in Consumer Banking Group & Wealth Management business and Investment / Insurance products (is not a must, would be preferred)
  • Excellent storytelling and communication skills with the ability to communicate complex ideas effectively with stakeholders and develop compelling proposals, reports and presentations
  • Experience working, driving agile digital projects
  • Familiar with Agile methodology and able to manage multiple complex projects concurrently
  • Creative thinking, innate curiosity and strong desire to drive, deliver and contribute innovative ideas that will grow the business and deliver value
  • Ability to work collaboratively in a team environment
  • Ability to demonstrate capability in achieving significant outcomes through influence and persuasion of multiple internal and external stakeholders
  • Solid problem-solving skills with ability to consider alternative and lateral solutions, with the ability to anticipate challenges
  • Apply Now

    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    We regret only shortlisted candidates will be notified.

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